Setup and configuration for using a Contact Form 7 form
If you have purchased the SUPPBOT PRO version and are using the free Contact Form 7 plugin, proceed as follows:
First, create a new form.
The revelant fields
Add relevant form fields. It is recommended to use the following fields:
- Name (text)
- Email Address (email)
- Note (for additional user comments) (textarea)
- Request (this field will be pre-filled by Suppbot)(textarea)
- and optionally a Consent field for privacy policies, etc.
Or you copy/paste the following html code in your form 7 form.
<div class="row"> <div class="col-6">Name [text* your-name]</div> <div class="col-6">E-Mail-Address [email* your-email]</div> <div class="col-12">Note [textarea Note 10x3]</div> <div class="col-12">[textarea userrequest class:suppbot class:hiddenform7]</div> [acceptance Consent] I accept the privacy policy [/acceptance] <div class="col-12">[submit "Send"]</div> </div>
This should then look like this
Don’t forget to add the user request field (or whatever you call it) in your email content