DOCUMENTATION

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CONFIGURING

FAQs

FORMS SETTINGS (PRO)

Docs
Configuring Forms (PRO) – Ninja Forms

Configuring Forms (PRO) – Ninja Forms

Setup and configuration for using a Ninja Forms form

If you have purchased the SUPPBOT PRO version and are using the Ninja Forms plugin, proceed as follows:

First, create a new form.

The revelant fields

Add relevant form fields. It is recommended to use the following fields:

Name (Single Line Text)
Email Address (E-Mail Field)
Note (for additional user comments) (Paragraph Text)
Request (this field will be pre-filled by Suppbot)(hidden field)
and optionally a Consent field for privacy policies, etc.

You can also use the following Example Form (right click -> save as) and import it.

Customize your personal infos under the tab notifications und confirmations

Under the tab Emails & Actions, make sure you also send all fields by email. This applies to email notifications and email confirmations (to the user).

Save the form

Select your Form and field for Suppbot

Select Ninja Forms in the Form Options and choose your previously created form from the dropdown list.
Select the Request field (or whatever you called it).