DOCUMENTATION

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CONFIGURING

FAQs

FORMS SETTINGS (PRO)

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Configuring Forms (PRO) – WPForms

Configuring Forms (PRO) – WPForms

Setup and configuration for using a WPForms form

If you have purchased the SUPPBOT PRO version and are using the WPForms Lite plugin, proceed as follows:

First, create a new form.

The revelant fields

Add relevant form fields. It is recommended to use the following fields:

Name (Name Field)
Email Address (E-Mail Field)
Note (for additional user comments) (Paragraph Text)
Request (this field will be pre-filled by Suppbot)(Paragraph Text)
and optionally a Consent field for privacy policies, etc.

You can also use the following Example Form (right click -> save as) and import it.

On the confirmations tab it is important that you change the confirmation type to Show Page or Go to Url. Sending WPForms via message (Ajax) is not supported by Suppbot.

Save the form

Select your Form and field for Suppbot

Select WPForms in the Form Options and choose your previously created form from the dropdown list.
Select the Request field (or whatever you called it).
Optionally, you can display the form title and form description if you wish.