Validating Licence (PRO)

If you are using the Pro version of Suppbot, then, you will need to validate the license in order to easily update to new versions of the plugin. Follow these guidelines while validating license for Suppbot Pro.

How To Activate License Key for Suppbot Pro

Before activating your license key, make sure that you have installed and activated Suppbot Pro on your WordPress website. Afterward, log in to your Suppbot account with your credentials. Under the Orders tab from your dashboard you will be able to see all the products you have purchased. From here you can get your license key.

With the Pro version of Suppbot, you can take your AI support Bot to the next level with powerful integrations. Follow these steps for installing PRO version of Suppbot.

Copy the license key as shown above and head back to your WordPress dashboard. Navigate to Suppbot→ Settings. Under the Connection Tab you will see an input field where you can paste your license key.

After pasting your license key, click the save button. Your license for Suppbot Pro will be validated and you will receive automatic updates.

How to Troubleshoot Errors when validating License key

In case you come across some errors while validating license key for Suppbot, you can take the following steps to troubleshoot your problems.

1. If you get the error message ‘Invalid License’ or ‘License Expired’, then it means you need to renew your license key.
2. If you cannot see that your license is activated, then try hard refreshing your page by clicking on ctrl + f5. You can also clear your cache and then reload the page to resolve the problem.

By following these steps you should be able to validate license for Suppbot Pro

If you still face any difficulties, feel free to contact our support team for further assistance.